Frequently Asked Questions

Get honest (non-salesy) answers to your top questions about Encore Med.

What is Encore Med?

Encore Med is an appointment, queue & messaging system designed for clinics and hospitals. It helps doctors to streamline clinic's visit flow and keep patients' waiting time at a minimum.

What are the hardware requirements?

Encore Med works on any device with a web browser, and any TV for queue display purpose. However, you can opt for optional hardwares like MyCard Reader & Google Chromecast stick.

Are there any additional costs?

There is no additional cost and you won't be charged anything extra, unless you opt for MyCard Reader + bunting (RM180) and Google Chromecast stick (RM200).

How do I upgrade?

You can upgrade your plan at any time by clicking any of the upgrade links on dashboard. You will be discounted for the unused monthly period of your previous plan.

What are the software requirements?

Encore Med is hassle-free, fast and easy set up as there is minimal software requirement.

Do I have to pay for nurse account?

No, you can create additional nurse, operator, marketer account free of charge. You pay only for selected plan.

What is Encore Med?

Encore Med is an appointment, queue & messaging system designed for clinics and hospitals. It helps doctors to streamline clinic's visit flow and keep patients' waiting time at a minimum.

What are the hardware requirements?

Encore Med works on any device with a web browser, and any TV for queue display purpose. However, you can opt for optional hardwares like MyCard Reader & Google Chromecast stick.

Are there any additional costs?

There is no additional cost and you won't be charged anything extra, unless you opt for MyCard Reader + bunting (RM180) and Google Chromecast stick (RM200).

How do I upgrade?

You can upgrade your plan at any time by clicking any of the upgrade links on dashboard. You will be discounted for the unused monthly period of your previous plan.

What are the software requirements?

Encore Med is hassle-free, fast and easy set up as there is minimal software requirement.

Do I have to pay for nurse account?

No, you can create additional nurse, operator, marketer account free of charge. You pay only for selected plan.