Don't get confused, you may manage both appointment and walk-in patients separately but in a single dashboard. Looks simple but helpful.
No more flipping in between different pages, you may view and identify booking status in a glance. Colours in the booking status such as "Pending Patient Confirmation", "Arrived", "Completed", "No Show", "Cancelled By Patient", "Coming Patient" etc. will tell you where are the patients now.
Will patients get very upset if they have spent quite a long time in the clinic but you don't have data to tell? With Encore Med, you may explain to the patients how long they have been waiting, in hour; minute and even in second.
You are able to manually add in an appointment as we understand some might not a Mobile App user or some patients used to call in.
You have the option to let the patients to grab online walk-in ticket if appointment is full, they are able to check the queue status upfront.
Statistics give an instant overview of how your clinic is running and it provides useful data to further improve your clinic's daily operation.
We understand what happened everyday in clinics and we know your needs. In case you need to cancel, delay or transfer the appointments, you may notify the patients with just few clicks. Calling patients one after another is just don't work these days. Patients will be notified either in app notification or SMS or both, be it one patient to all patients involved.
Next Chapter: Doctor Roster Scheduling